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The Dichotomy of Marketing Practice Today: Does it Help or Harm Our Society?
Summary
This review examines the dual societal role of modern marketing, analyzing both its benefits -- including innovation, competition, and improved consumer choice -- and its harms including consumerism promotion, environmental degradation, and social inequality. The authors present a balanced assessment of marketing practice within market-driven economies, addressing aspirational advertising and psychological manipulation as areas of concern.
Marketing elicits polarized views regarding its societal impact. Proponents argue it drives innovation, economic growth, and improved living standards, while critics highlight its role in fostering consumerism, environmental degradation, and inequalities. This article examines marketing’s dual nature within a market-driven economy, acknowledging both its benefits and detriments. On the positive side, marketing spurs competition, enhances consumer choice, and drives technological advancements, leading to improved products and services. However, aspirational advertising and psychological manipulation have fueled overconsumption, dissatisfaction, and unsustainable practices. Marketing’s environmental footprint is significant, contributing to microplastic pollution, climate change, and resource wastage through practices like planned obsolescence and fast fashion. Moreover, the rise of targeted advertising and influencer culture blurs the line between genuine needs and artificially created demands, perpetuating socioeconomic disparities and undermining consumer trust. Despite these concerns, marketing can serve as a force for good. This article advocates for a shift toward sustainability-focused models, aligning with environmental, social, and governance (ESG) principles. Sustainable marketing strategies—such as promoting circular economies, slow consumption, and responsible advertising—can help mitigate the harmful effects of traditional practices. Ethical standards, transparency, and truthfulness must become industry norms to rebuild trust and foster equitable progress. By balancing profitability with societal and environmental responsibilities, marketing can transition from being a contributor to global challenges to a catalyst for sustainable change, emphasizing its potential to drive meaningful progress for society, the economy, and the planet.